The e*thirteen Vario™ Infinite Dropper Post includes a lifetime warranty on the internal Hydraulic Cartridge and Wear Components. This lifetime warranty applies to the original owner of the seatpost.
Wear components include:
- Travel Bushing
- Lower Bushing
How it works: Fill out the e*thirteen Warranty request form, upload a copy of your purchase receipt, a photo of the internal parts needed and/or a photo of the production date code found on the cartridge (if the cartridge has failed) or lower tube of the seatpost itself (if wear components are needed). Once we have that info we will get the parts you need coming your way.
All other Vario Infinite components are backed by our 5 year manufacturer's warranty against manufacturing or material defects. Damage caused by crashes or other mishaps are covered by our crash replacement policy.