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  2. WARRANTY INFO / TSB

WARRANTY INFO / TSB

FAQ

  • Do e*thirteen products have weight/usage type limits?
  • Carbon Care and Integrity
  • Where can I find my Product Date Code?

Technical Service Bulletins (TSB)

  • TSB #164 - HELIX STEEL CLUSTER HEAT TREATMENT ISSUE
  • TSB #163 - VARIO COVERT SEATPOST TRAVEL LIMITER CLIP UPDATE
  • TSB #162 - CHAIN DERAILMENT ON E*THIRTEEN E*SPEC STEEL BOSCH CHAINRINGS
  • TSB #161 - UPDATE FOR HELIX RACE CASSETTE USE ON EBIKES
  • TSB #160 - INTRODUCTION AND CHANGEOVER TO GEN 2 7-SPEED CASSETTE
  • TSB #159 - SRAM™ GX™ XD 1275 cassette bushing fit on e*thirteen SL XD™ driver bearing
See all 13 articles

Warranty Policies & Warranty Request Form

  • e*thirteen Warranty Policy
  • Warranty Request Submission Form
  • e*thirteen No-Fault Lifetime Carbon Wheel/Rim Warranty
  • Vario Infinite Dropper Seatpost Warranty
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