Note: this service applies only to Generation 1 TRS+ Cassettes, 9-42T and 9-44T.

If you have a newer, 9-46T 11 or 12 speed TRS+ or TRSr cassette with creaking issues, read the article here: Troubleshooting Cassette noise (TRS+, TRSr, XCX)

We have found that certain freehub bodies may interact with our cassette in such a way that noise can occur under load. We have made changes to newer production runs of the cassette to solve this potential problem.

Step 1:

Grease under the 9-10t cogs on the steel portion of the cassette.

Step 2:

If greasing doesn't solve your issue, contact your nearest distributor for a creak fix kit. The kit includes a spacer and small PTFE washer.

Remove your cassette, install the silver spacer under the cassette

Re-install the aluminum cogs and lockring

Install the PTFE washer and make sure it is seated on the XD driver

Re-install the steel portion of the cassette.