To Main Site
ethirteen support Help Center home page

Support Hub

  1. Home
  2. Support
  3. WARRANTY INFO - TECH SERVICE BULLETINS - LEGACY
  1. ethirteen support
  2. WARRANTY INFO - TECH SERVICE BULLETINS - LEGACY

WARRANTY INFO - TECH SERVICE BULLETINS - LEGACY

FAQ

  • Carbon Fiber Component Inspection & Care
  • Do e*thirteen products have weight/usage type limits?
  • Carbon Care and Integrity
  • Where can I find my Product Date Code?

Technical Service Bulletins (TSB)

  • TSB #166 - Helix Race 9-52 Cassette Lock-Screw Alignment Issue
  • TSB #164 - Helix Cassette Steel Heat Treatment Issue
  • TSB #163 - Vario Covert Seatpost Travel Limiter Clip Update
  • TSB #162 - Chain Derailment on e*thirteen e*spec Bosch Steel Chainrings
  • TSB #161 - Update for Helix Race Cassette use on E-bikes
  • TSB #160 - Introduction and Changeover to Gen 2 LG1 DH 7-speed Cassette
See all 14 articles

Warranty

  • Wheel Registration Form
  • e*thirteen Warranty Policy
  • Warranty Request Submission Form
  • e*thirteen Lifetime Carbon Wheel/Rim Warranty
  • Vario Infinite Dropper Seatpost Warranty

Legacy Tech Articles

  • Ex Cog Troubleshooting guide
  • 12s Upgrade: How to install derailleur pulley spacers
  • 12s Upgrade: How to install your 12s TRS Plus cassette
  • 12s Upgrade: How to install your 12s X1™, GX™, or XO1™ shifter ratchet
  • Are TRS race cassette parts compatible with TRS+ cassettes?
  • Can buy the TRS Plus 12 speed Upgrade Kit system and run the cassette and chain on my current 12s SRAM™ system?
See all 147 articles
© 2020 e*thirteen. all rights reserved.
  • Facebook
  • Instagram