FAQ
Yes!*
*With a few setup tips and the proper chain.
The new Shimano™ 12 speed XTR™, XT™, and SLX™ groups are excellent kit, and you probably want to run one. We invested a lot of hours in setting up and riding these parts so we can recommend the best setup to maximize performance with our e*thirteen 12 speed cassettes. For everything we know on the subject, jump over to our comprehensive guides.
Quick Tips:
- Chain length is king. It is critical to follow Shimano's chain length instructions for proper performance. (These instructions are also contained in our comprehensive guides!)
- Chain selection is important. Shimano's new 12s chains (CN-9100, etc) were designed to work specifically with Shimano's new 12s cassettes.. and may cause problems with other cassettes. Choose a chain according to the attached design graphic for best performance with your e*thirteen cassette. (These instructions are also contained in our comprehensive guides!)
- Setup may be a little different than you're used to. Shimano™ 12s spacing is a little different than SRAM™. Our cassettes were largely designed around SRAM™ spacing, since that's all that existed when we started! This means you need to focus your attention on the largest steel sprocket on your e*thirteen cassette. Set up your shifting and limit screws as normal, then check for rubbing in the largest steel sprocket, and fine-tune to eliminate that noise.
- B-Limit tuning. The setup markings on the Shimano™ 12s derailleurs are designed for their 51T large sprockets, and thus don't translate directly to the large sprockets on our 9-46T and 9-50T cassettes. The short answer is you probably need to adjust the b-limit screw out a bit to get the best shifting performance. (Did we mention our comprehensive guides? they've got instructions to dial this in.)
There are a large number of variables that go into how long a cassette will last. This makes it difficult to give a specific number of hours or miles that a cassette will last before needing replacement. Some of those variables include riding conditions, personal gearing preferences, front chainring size, drivetrain maintenance.
For example, a rider who regularly rides in muddy conditions and with long sustained climbs that favor one or two of the alloy cogs will wear a cassette much quicker than one riding in mild conditions with undulating terrain that spreads out chain position and wear across more of the cassette.
Two of the best things you can do to maximize the life of your cassette is to regularly check your chain for wear (and replace when necessary) and keep your drivetrain clean and lubed.
For riders in places with flat terrain riding frequently in the smaller cogs, increasing the size of your chainring will result in more frequently being in the middle section of the cassette which can improve longevity.
For riders in places with big climbs frequently in larger alloy cogs, reducing the size of your chainring can result in more time being spent on the steel portion of the cassette which can improve longevity.
Yes, this setup is compatible.
No, due to differences in cog spacing and different interfaces this is not possible.
Contact us (link to contact page) and we will help trouble shoot and make sure you are up and riding as soon as possible.
Yes. Yes, it is.
No, you must use a 12 speed chain.
No.
TRS+ 12 speed Upgrade Kit can only be used to upgrade SRAM™ 11 speed systems.
Hope XD drivers are undersized at the clamp location and not technically in the XD standard spec. Due to this, a shim is required to ensure the cassette clamp functions properly. Please see the cassette section of our support site for install instructions. Please contact your local distributor or support@bythehive.com and we will supply one free of charge.
We have found that certain freehub bodies may interact with our cassette in such a way that noise can occur under load. We have made changes to newer production runs of the cassette to solve this potential problem.
Follow these steps to cure your creak, if you detailed install and removal instructions you can find those here: http://service.bythehive.com/c/Cassette
Step 1:
Grease under the 9-10t cogs on the steel portion of the cassette. 
Step 2:
If greasing doesn't solve your issue, contact your nearest distributor for a creak fix kit. The kit includes a spacer and small PTFE washer.
Remove your cassette, install the silver spacer under the cassette
Re-install the aluminum cogs and lockring
Install the PTFE washer and make sure it is seated on the XD driver
Re-install the steel portion of the cassette.
Steel and alloy cassette clusters from TRS+ 9-46 11s (FW1TPA-102) and TRS Race 9-46 11s (FW1TRA-100) cassettes are cross-compatible.
Parts from TRS+ 9-42 10s and TRS+ 9-44 11s cassettes are not cross compatible with any other cassettes.
For Shimano drivetrains both GS (short) and SGS (long) cage derailleurs will work. We typically recommend long cage versions as they tend to shift a bit smoother.
For Sram there is only one cage length option in the 11sp derailleur lineup.
In most cases, when a cassette won't turn to lock together is it because the steel portion of the cassette is not fully seated onto the XD driver. We want to make sure the fit between the cassette and XD drive is snug, so make sure you are greasing the inner diameter of the cassette and pressing firmly to seat the steel portion. The locking mechanism will not require a lot of force, so if you are having to strain to lock the two pieces together, it is likely because the steel portion is not flush against the aluminum portion.
The TRS+ and TRS Race cassettes were designed to work well with either Shimano or SRAM 11 speed drivetrains.
For Shimano drivetrains both GS (short) and SGS (long) cage derailleurs will work.
We recommend Shimano™, SRAM™, or KMC™ chains.
That doesn't mean others won't work, but we have tested and ridden chains from these manufacturers extensively, and we are confident that they perform well with our 11 speed cassettes.
We highly recommend using a new or nearly new chain when you install your new e*thirteen cassette!